Technology Support Center (TSC)

The Technology Support Center (TSC) assists all members of the UMBC community with their technology questions and requests. Many questions can be answered over the phone during your initial call. Others may require the submission of a Request Ticket, and, if necessary, a DoIT employee may be sent to your campus location for on-site assistance.

TSC’s Hours of Operation

In-Person Support: In-person support is available by appointment only. Submit an RT Ticket to request an appointment.

Apple at UMBC: We’re here to help students, parents, faculty, and staff purchase technology that will help them succeed during their academic careers and beyond.

Working at the TSC: Students interested in working at the TSC are encouraged to follow the DoIT group in myUMBC where we post any announcements about job opportunities. When hiring, applications to the Technology Support Center may be submitted via Handshake. A job description is available here.

Latest TSC Updates:

DoIT to Manage New Apple Store

All Personal & Dept. Purchases Will Be Made Online

To The Campus Community, During this academic year, staff from DoIT, the Bookstore and the Library have been considering a change in how the campus buys Apple computers. Specifically, we are...

Posted: May 8, 2017, 4:51 PM

Meet Khalid Muqueeth & Learn About His 2 Years Working in IT

Student worker reflects on the TSC before he graduates

Khalid Muqueeth, a senior in information systems, is a student worker at the Technology Support Center (TSC), which is the first stop in assisting the UMBC community with technology questions and...

Posted: April 12, 2017, 12:03 PM