Manage Your IT
- Change My myUMBC Password
- Manage My MCommunity Profile
- Setup DUO on a new device
- Submit a Help Request Ticket in RT
- Check Status of Help Requests
- myUMBC Profile Sharing
Need Help?
Contact the Technology Service Center at 410-455-3838
Connect to WiFi
- eduroam
- In Resident Halls
- Studying Remotely: VPN
Essential Websites & Apps
- Mobile applications – This page offers a link to a list of mobile applications that are useful for your time at UMBC. These include important apps for courses, student life, and accessing campus resources.
- myUMBC – Easy access to university resources like your Profile, class registration, account balance, Blackboard, online groups, and more.
- Blackboard – Access your online course content, interact with instructors and peers, post discussion, upload assignments, review instructor feedback, and participate in Blackboard Collaborate sessions.
- Office365 – Use the Microsoft Office suite online, including Word, Excel, PowerPoint, and more.
- Webex Meetings – Everyone has their own personal Webex room with an easy to remember name https://umbc.webex.com/meet/<username>
- eLumin VDE – UMBC’s Virtual Desktop Environment available to all students 24/7
- Respondus Lockdown Browser – Complete your tests, exams, and other assessments securely. Some instructors require the use of the Respondus LockDown Browser for their assignments.
- Google Meet – Quick and easy video conferencing for meeting as a group or one-on-one.
- Microsoft Teams – Chat, call, or meet with your classmates from a single application.
- Windows Defender (PC) – Free virus protection for Windows devices.
- Avira AV (Mac) – Free virus protection for your Mac device.
Get Software & Tech
Software
Find available software at our UMBC Software Downloads page.
Getting a Computer
Are you deciding what technology you will need to support your education? Explore DoIT’s computer specification recommendations.
Tech Help
Contact the Technology Support Center (TSC).
Computer Labs, Laptop Loaner Program & Printing
Computer Labs
- Library – There are about 230 workstations in the Library. Explore computer type, location, and available software at the AOK Library Computer and Software website.
- Department of Computer Science and Electrical Engineering Research Laboraties website.
- Learn more about the Computer Labs in our Frequently Asked Questions: Computer Labs.
Laptop Loan Program
The AOK Library, with support from DoIT, provides the UMBC community with access to Mac, Windows, and Chrome laptops on a first-come, first-served and temporary basis. Learn more about the program at AOK Library Laptop Loans.
Printing, Copy, Scan
Tips for Safe Computing
Visit Cybersecurity Assurance & Digital Trust website for security best practices.
- Choose a strong and secure password for your myUMBC Account
- Use Multi-Factured Authentication, UMBC’s uses Duo. Learn more about DUO and why it is important in our FAQs for multi-Factor Authentication wtih DUO.
- Report online phishing or other suspicious digital activity at security@umbc.edu.
- Stay current with IT Security Notices by following the IT Securty myUMBC group.