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New myUMBC Answers: AI-Powered Search Bar

Get personalized answers to your searches on myUMBC!

The myUMBC team has been exploring how artificial intelligence (AI) can make the platform better for students, faculty, and staff, all while ensuring security and privacy. We are excited to...

Posted: February 10, 2025, 10:38 AM

Why & How Getting Help is Changing @ UMBC

DoIT launched a new Help site, help.umbc.edu, the week after spring break. After sharing it with different stakeholders on campus and getting some feedback, we wanted to provide more context about...

Posted: April 24, 2024, 1:00 PM

Introducing a New help.umbc.edu Page

Take a look at this new self-service portal!

We're thrilled to unveil the brand new help.umbc.edu page, designed to assist our campus community better than ever before. Over the past several months, our team within DoIT has been diligently...

Posted: March 25, 2024, 10:34 AM