Technology Support Center (TSC)

The Technology Support Center (TSC) assists all members of the UMBC community with their technology questions and requests. Many questions can be answered over the phone during your initial call. Others may require the submission of a Request Ticket, and, if necessary, a DoIT employee may be sent to your campus location for on-site assistance.

Call TSC: 410-455-3838

TSC’s Hours of Operation

Available Services

  • First point of contact to diagnose and resolve a wide range of technology issues, including accounts, hardware, software, networking, instructional technologies, and telecommunications
  • Tier 1 support via phone and online via the Request Tracker (RT) ticketing system
  • Self-help FAQs are also available 24/7 for common issues

Apple & Dell @ UMBC: We’re here to help students, parents, faculty, and staff purchase technology that will help them succeed during their academic careers and beyond.

Working at the TSC: Students interested in working at the TSC are encouraged to follow the DoIT group in myUMBC where we post any announcements about job opportunities. When hiring, applications to the Technology Support Center may be submitted via Handshake. A job description is available here.

Latest TSC Updates:

DoIT's Technology Support Center Hiring for the Fall

Are you looking for a part-time job? Come work for us!

The DoIT Technology Support Center is looking to hire additional student consultants to work during the upcoming semester and beyond. Please see our job description below and visit our job posting...

Posted: June 23, 2026, 10:18 AM

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