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Showing items tagged known-issue. Show All

Blackboard Reminder: Update Browsers to Latest Version

Older browser versions may not be supported in Blackboard

Following the April 2025 Blackboard release, some Blackboard users reported issues (e.g., blank screen, spinning wheel) with Blackboard access. Unsupported browser versions were identified as the...

Posted: April 7, 2025, 2:01 PM

Blackboard Course File Access Outage

Students & Faculty Unable to Access File Attachments

Blackboard users may be unable to access course file attachments. Error messages may include: The specified resource was not found You do not have permission to access it Refused to connect...

Posted: May 13, 2024, 10:57 AM

Panopto Known Issue: 403 Error with Course Copy LTI Videos

Affected instructors should share direct links to videos

There is currently an issue with Panopto that is negatively impacting access to videos stored in older Blackboard courses. The Embed LTI links direct users to the content folder instead of the...

Posted: February 14, 2023, 2:48 PM

New Respondus Lockdown Browser Features Auto-Update in July

Students using Win/Mac must install to gain this feature

The July update to the Windows and Mac versions of Respondus LockDown Browser will feature a new Auto Update function that starts when the application opens.  To optimize the test proctoring...

Posted: June 28, 2021, 4:13 PM

New Update to Respondus Lockdown Browser Released

Students using Macs & Chromebooks must install update

A new update to Respondus Lockdown Browser (RLDB) is available for students to download and install. This update is for Mac users and the Chrome extension.  Students must make sure they are using...

Posted: April 22, 2021, 8:28 AM

Essential Update to Respondus Lockdown Browser Available

A new update to Respondus Lockdown Browser (RLDB) is available for students to download and install. Outdated versions of Respondus Lockdown Browser may not allow students to save short answer and...

Posted: March 9, 2021, 4:06 PM

Blackboard LTI Integrations not Working with Safari

Please use a browser other than Safari to access Blackboard!

As noted in this Known Issue FAQ, recent updates to the Safari web browser are preventing access to LTI content inside any Learning Management System (LMS) including Blackboard. The issue stems...

Posted: August 22, 2019, 2:02 PM