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RT - NEW tagging option for tickets

RT ticket tagging

Whether it's a blog, a wiki, or even Twitter, when you have a system with a lot of information, some method of tagging that information with easy-to-remember words or phrases makes it much easier...

Posted: December 18, 2019, 6:22 AM

Students like Ultra design, organized courses

User surveys reveal consistent satisfaction with Ultra style

More than 70% of 606 student survey respondents who took a course that used Ultra during the FA2019 semester said they were satisfied with the experience. When asked, students described Ultra as...

Posted: December 17, 2019, 2:20 PM

Submit a Proposal for the M.O.S.T. 2020 OER Grant Program

Three grant programs (2 new!) announced for 2020

The Maryland Open Source Textbook (M.O.S.T.) Initiative is pleased to announce a Request for Proposals for the 2020 OER Grant Program. For 2020, M.O.S.T. is seeking proposals for two grant...

Posted: December 16, 2019, 11:01 AM

Spear Phishing Attacks On The Rise

Community members being targeted for gift card scams

The DoIT Security Group has received reports of a phishing scam targeting the UMBC community.  Please be aware that hackers are sending these email messages to students, faculty, and staff....

Posted: December 10, 2019, 4:36 PM

New campus VPN system available now

DoIT has released a new VPN system to replace PulseSecure

A new VPN system, named GlobalProtect, is now available to the campus to enable access to restricted services from off-campus. Global Protect is scheduled to replace the current VPN, PulseSecure,...

Posted: December 3, 2019, 3:47 PM

New group enhancements scheduled for December Ultra update

Ungraded assignments also coming this month

Managing large numbers of students and groups is an important tool in Blackboard. In the current version of Ultra, faculty had to create assignments and discussions before they could create and...

Posted: December 3, 2019, 11:26 AM

DoIT Adjusts Support of Bb Ultra Rollout

All faculty still decide when to migrate before FA21

Based on new analysis of how Blackboard (Bb) Ultra has been adopted across campus, DoIT has decided to modify its approach to faculty support across colleges.  Specifically, DoIT will focus on...

Posted: November 26, 2019, 7:57 AM

Why CNMS Student Bb Use is So High

Use of Assessments is Key -- and Informs Ultra Rollout

When DoIT announced the phased rollout of Blackboard (Bb) Ultra on April 4 of this year, we did so based on the number of courses typically using Bb in each college as of Spring 2019, starting...

Posted: November 25, 2019, 10:59 PM

Slurm Slow to Respond on Taki

Good morning, We are aware that slurm commands such as squeue and sacct are running slowly or even timing-out this morning. We are investigating the issue. Slurm documentation seems to indicate...

Posted: November 25, 2019, 8:12 AM

11-15-2019 5:00 pm Downtime for RT

As part of our ongoing commitment to security, DoIT's Unix Infrastructure group will be conducting its quarterly system patching on Friday, November 15th between 5:00pm-6:00pm for the RT system....

Posted: November 13, 2019, 10:00 AM