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DoIT News

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UMBC Hits 1M RT Tickets

Campus Partnerships Raise Bar on Customer Service

“Thank you for the information. I’m really excited!” When sophomore Jason Mendries (pictured at right) sent an August 8 thank-you response to UMBC Residential Life’s main email address after...

Posted: August 27, 2018, 2:50 PM

Upgraded Linux GL environment for Fall 2018

As part of our commitment to modernization and security, DoIT has upgraded the Linux GL environment to be most up to date version of Fedora Linux.  This change upgrades most software packages to...

Posted: August 24, 2018, 10:41 AM

Update: Student Guide and Mark Group as Read

And there was much rejoicing!

Some quick updates for you... Mark Group as Read You can now mark the notifications from a group as read in the notifications interface. You can only mark a single group as read at a time to...

Posted: August 23, 2018, 9:57 AM

Where's my Blackboard course? Tour the New Dashboard

Review enhancements & features in the Ultra Experience

If you’ve been away all summer, you might notice there’s something very different about Blackboard. UMBC’s learning management system was updated in late May to the Ultra Experience featuring a...

Posted: August 22, 2018, 8:07 AM

Rescheduled OS patching for a few systems

Patching of a handful of systems has been rescheduled to occur this evening at 9pm.  This will only affect the systems mentioned below. Monday, August 20, 2018 from 9-11p: All HFS (user)...

Posted: August 20, 2018, 10:02 AM

Conclusion of Voicemail and call processing outage

Earlier today we completed the repairs to the voicemail and call processing equipment. At this point call processing services have been restored and voicemail is again accessible and accepting new...

Posted: August 17, 2018, 2:44 PM

Voicemail Maintenance Window Extended

Today's maintenance window will be extended through tomorrow

The Voicemail and Call Processing maintenance window, originally scheduled for today, will be extended to tomorrow, August 16th beginning at 8am. During today’s work we experienced unforeseen...

Posted: August 15, 2018, 4:09 PM

Voicemail and Call Processing Maintenance Outage Tomorrow

Voicemail and Call Processing services will be down Aug 15

Tomorrow August 15th starting at 8am DoIT will be performing maintenance on the campus voicemail and call processing systems to address failing hardware. We expect this maintenance window to be 8...

Posted: August 14, 2018, 8:22 PM

LDAP-Master and Webadmin downtime on 8/17 at 1pm

On Friday, August 17th starting at 1pm LDAP-Master and Webadmin will be taken down for system maintenance.  During this time account creations and password changes will be unavailable.  Account...

Posted: August 13, 2018, 11:17 AM