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Showing items tagged bsg. Show All

Sign On The eContract Line: A New Way for Contract Renewals

Payroll & DoIT collaborate to digitize a paper process

In late January 2016, Lisa Drouillard, Director of Payroll, and Lance Rand, Manager and Software Developer for DoIT’s Business Service Group, began meeting to streamline and digitize the contract...

Posted: February 27, 2017, 10:53 AM

Come Fly With Me: Goabroad Makes it Easy to Study Abroad

Study Abroad Office and DoIT Launch New Tool for Students

16 years ago, the Study Abroad Office (SAO) had a simple software tool called FileMaker Pro to track study abroad requests. However, many of the ‘features’ the tool could not adequately match the...

Posted: February 10, 2017, 6:54 AM

Kudos to Jeremy Gude for Receiving Employee of the Quarter

A master in database performance tuning & web services

DoIT would like to recognize our own Jeremy Gude for receiving the Employee of the Quarter (EOQ) award. The EOQ program recognizes the outstanding qualities and contributions of employees towards...

Posted: January 17, 2017, 12:26 PM

RT 4.4.1 Upgrade Completed

The RT upgrade from 4.2 to 4.4 has been completed. Special thanks to Paul Riddle and Jeremy Gude for making this happen. The system may seem a little slow initially as the system rebuilds...

Posted: January 6, 2017, 6:11 PM

2016-12-22 RT Scheduled Downtime

Please be aware that RT will be down for systems patching from 5pm - 6pm on Thursday 12-22-2016. For a full list of services being patched please see myUMBC post from DoIT's Senior Director of...

Posted: December 20, 2016, 11:41 AM

RT 4.4.1 development ready for testing

Testers needed for RT 4.4.1 upgrade

The work for preparing our upgrade from RT 4.2.11 to RT 4.4.1 is ready for testing. The actual upgrade to production is scheduled for the January 6, 2017 weekend starting Friday evening beginning...

Posted: December 7, 2016, 3:47 PM

Joe Kirby Honored for 30 Years of Service

16 DoIT Staff Honored at UMBC Service Awards Tomorrow

Update: See Joe's UMBC Digital Story at https://youtu.be/Q2cGLtJfxjk While many have contributed to UMBC's 50 years of excellence, tomorrow the campus will recognize 30 years of service by...

Posted: December 6, 2016, 2:27 PM

Lunch and Learn With Request Tracker Features Huge Turnout

Users group learns of new features and effective practices

In early October, the Request Tracker (RT) users group met in the newly renovated Engineering Room 023 for an informative session on RT’s upcoming features and overall integration within UMBC....

Posted: October 17, 2016, 12:38 PM

2016-08-16 Schedule Downtime

RT scheduled Downtime

This is a specific reminder concerning RT (Request Tracker). RT  will be down for scheduled maintenance on 8-16-2016 between 5pm-7pm. Full details for all systems identified for...

Posted: August 15, 2016, 2:40 PM

RT Feature Highlight: Articles

Save time typing common phrases and canned responses in RT

Chances are there are things you have found yourself typing over and over again RT. If you type them enough, you may have even come up with various methods to save time typing them whether it be a...

Posted: July 14, 2016, 11:45 AM