DoIT Alerts

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Resolving Google Calendar Add-in Issues (Webex, Teams, etc.)

The Division of Information Technology (DoIT) has identified an issue affecting Google Calendar add-ins (such as Webex, Microsoft Teams, and others). A recent update starting on or around May 26th, 2026 from Google has interfered with these integrations, causing some users to experience connectivity errors or authentication prompts when trying to use them.

How to Fix It: The remedy requires clearing the cached data for the affected add-in within your Google account to re-initialize the connection.

We have published a detailed FAQ document with step-by-step instructions on how to quickly resolve this issue: 👉 Page: How to Re-add Cisco Webex Add-In access for Google Calendar

Need Assistance? If you follow the steps in the FAQ and continue to experience issues, or if you need additional help walking through the process, please contact the Technology Support Center (TSC):

Thank you for your patience as we work to ensure all campus collaboration tools are functioning smoothly.

Sincerely,

Division of Information Technology
University of Maryland, Baltimore County

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Posted: May 28, 2026, 10:04 AM

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Picture of Google Calendar with service disruption messages for Webex and Microsoft Teams (image was AI generated)

Update: Gmail Delay

Resolved: Delays in receiving and sending email

Update:

7:19 pm, April 8, 2026

Status: Resolved

Note from Google: The issue has been fully resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Original Post:

As of Wednesday, April 8, 2026, Google is aware of an issue affecting Gmail users, who are experiencing delays in receiving and sending emails. No mail loss is expected. 

Google's engineering team is working on the issue. 

For direct updates, click Google Workspace Dashboard.

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Posted: April 8, 2026, 7:15 PM

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U-M-B-C logo shield with the text "D-O-I-T News

Weekend Service Disruption Status

Resolved: Disruption impacting Blackboard, Google, and more

Over this past weekend, April 4-5, 2026, one of UMBC’s services experienced a disruption, resulting in slower loading times. This affected some users' ability to log in to platforms such as Blackboard, Google Services, and myUMBC. This also caused a backlog of emails for some accounts. The issue has been resolved as of April 6, 2026. No action is needed by users at this time. 

Need Assistance?

If you have any questions or experience further issues, please contact the TSC at UMBC’s Help Service. 

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Posted: April 7, 2026, 2:56 PM

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Spring Cleaning Your Cloud Storage!

Resources and tips on freeing up space for the future

Spring is here, and it's time to tidy up your cloud storage so that you'll be able to be more organized and work more efficiently.


Cleaning up Your Email

Your UMBC Gmail account is directly linked to your cloud storage, meaning any emails, files, or attachments you receive can take up even the smallest amount of your cloud storage space. 

Consider deleting old emails and threads or any emails with large attachments. Also, consider unsubscribing from any unwanted mailing lists. These will help with both freeing up your storage space as well as declutter your inbox.

Remove/Relocate Unnecessary Files 

You may have a lot of old files on your Google Drive that have not been accessed in over a year. Consider sorting your files by date and removing old files you no longer have a use for. If the files are important but not accessed often, consider archiving them on another storage device. 

You can also sort your files by size on Google Drive. You can use this to see what is taking up the most space and remove any large files that are no longer needed. 

Remember, the UMBC Cloud Storage platforms should be used for UMBC-related files and documents, including but not limited to classwork and research. 

Empty your Trash Bin

Once you have gone through and cleared any files and or emails, be sure to empty your trash bin, as files are not fully removed, meaning you won't get back any storage until that bin is emptied. 


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Posted: March 30, 2026, 9:51 AM

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A black, Maryland flag patterned background with a yellow cloud icon in the middle. In the cloud is black text reading "Cloud Storage Spring Cleaning"

Google Career Certificates Available to Help You Gain In-Demand Skills

Access Google Career Certs in AI, Data Analytics, and More!

In partnership with Google, The National Association of Higher Education Systems (NASH), The University System of Maryland (USM), and the University of Texas System (UT), UMBC is offering a limited number of free licenses to help learners build high-demand skills in fields such as cybersecurity, data analytics, IT support, digital marketing, project management, UX design, and artificial intelligence (AI).

These certificates are 100% online, self-paced, and designed for learners with no prior experience. 

Whether you’re a student looking to gain a competitive edge in the job market, an alumnus reskilling for a career transition, or a faculty member wanting to integrate industry certifications into your course, this program provides an accessible, flexible, and career-ready learning experience.

NEW This Semester: Google Career Skills Specializations
This semester, UMBC learners also have access to Google Career Skills Specializations, short, focused learning experiences designed to build targeted, in-demand competencies.

Unlike full Professional Certificates, these specializations typically take 5–20 hours to complete, making them a great option for learners who want to quickly build skills, explore a new field, or strengthen specific areas of expertise.

These specializations provide valuable exposure to industry-relevant tools and practices; however, they do not stack into larger Google Professional Certificates.

They’re ideal if you want to:
  • Build a specific skill in a short amount of time
  • Explore a career area before committing to a full certificate
  • Add a quick, resume-boosting credential to your profile

0-Credit Practicum Support

Eligible UMBC undergraduate and graduate students may also enroll in a free, 0-credit, pass/fail practicum course (PRAC) to receive additional structure and support while completing their Google Career Certificate.

  • Must enroll before February 24, 2025.
  • Includes regular reminders, optional check-ins, and curated resources.
  • Builds a sense of community with other students working on certificates.
  • Details and requirements will be shared in the course’s Blackboard shell.
This practicum is designed to help you stay on track, maintain momentum, and successfully complete your certificate.

Why Earn a Google Career Certificate?
  • Gain Job-Ready Skills – Develop expertise in cybersecurity, AI, data analytics, project management, and more.
  • Boost Your Resume – Earn an industry-recognized credential that is valued by top employers.
  • Flexible & Self-Paced – Learn at your own speed with high-quality courses developed by Google experts.
  • Free for UMBC Learners – This initiative provides access to Google Career Certificates at no cost during the extended pilot.

How It Works
  1. Visit the UMBC Google Career Certificates website to explore available certificates.
  2. Complete the enrollment form to request access to the program. (Limited licenses available! First-come, first-serve)
  3. If approved, you’ll receive an email invitation from Coursera with instructions on how to get started.
  4. Start learning at your own pace and earn your credential to advance your career!
Important: To maximize access for the UMBC community, learners are asked to enroll in and complete one certificate at a time. Licenses are issued for a defined duration based on expected completion timelines.

Who Can Participate?
  • Current UMBC Undergraduate & Graduate Students
  • Recent UMBC Alumni
  • UMBC Faculty & Staff
No prior experience is needed—just a desire to learn and grow!

Get Started Today!
Don’t miss this opportunity to earn a Google Career Certificate for free and develop the skills needed for your future career.

Visit UMBC’s Google Career Certificates website to explore certificates and enroll today!

Questions? Visit this Contact & Support page for more information.
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Posted: February 5, 2026, 2:19 PM

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