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DoIT News

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Blackboard Known Issues Resolved

Creating & Reusing Assessment Issues Working Normally

1/22/14 Update We appear to be back to normal now.  1/21/14 Update Spoke too soon. We're not seeing as many cases of export/import issues (#2 below), but we are still seeing issues...

Posted: January 17, 2014, 6:14 PM

DoIT's Technology Support Center Hiring Additional Students

Come work for us!

The DoIT Technology Support Center is now hiring student consultants for the Spring semester. Please see our job description below and visit our job posting on UMBCworks to apply. TSC Student...

Posted: January 8, 2014, 10:43 AM

RT issue on 12-23-2013

RT experienced an issue this morning between 8:30am and 9:00am which prevented access. The tech staff rebooted all the services and this cleaned up whatever was causing the issue. While we cannot...

Posted: December 23, 2013, 10:58 AM

RT database upgrade completed

RT's database has been successfully migrated to new hardware. Many thanks to all in DoIT who contributed to this upgrade with special thanks to Jeremy Gude who performed all the database efforts....

Posted: December 19, 2013, 10:10 PM

RT database upgrade completed

RT's database has been successfully migrated to new hardware. Many thanks to all in DoIT who contributed to this upgrade with special thanks to Jeremy Gude who performed all the database efforts....

Posted: December 19, 2013, 9:28 PM

Reminder-RT ticket system downtime notice for 12-19-2013

RT will be down tonight from 6pm-9pm for hardware and database upgrades. If an issue arises during the downtime please call the Technology Support Center (TSC) at 410-455-3838. Their Thursday...

Posted: December 19, 2013, 11:21 AM

Reminder - RT Downtime Notice for 12-19-2013

RT will be down on 12-19-2013 6pm-9pm. A version of this new setup is available for testing. You can access the test RT system by: 1. Get into the VPN. (vpn.umbc.edu). This is for non-production...

Posted: December 18, 2013, 5:40 PM

RT issue on 12-16-2013

Please be aware that the RT (Request Tracker) system experienced an issue with ticket correspondence this morning. Although a ticket was created the pertinent info about the issue was not...

Posted: December 16, 2013, 1:49 PM

RT issue on 12-16-2013

Please be aware that the RT (Request Tracker) system experienced an issue with ticket correspondence this morning. Although a ticket was created the pertinent info about the issue was not...

Posted: December 16, 2013, 1:48 PM

DoIT Update: Winter 2014

DoIT Update is a selection of campus IT news and events emailed 3-4 times a year, typically around the start and end of each Fall and Spring semester. For more information, visit doit.umbc.edu....

Posted: December 13, 2013, 11:42 AM