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Most Campus IT Services Will Be Unavailable 12/30/13

Downtime Will Be 8 a.m. to Noon.

From 8 a.m. to Noon on Monday, December 30th the DoIT staff will be upgrading our OpenAFS file system used to support our Unix environment. The upgrade will involve bringing up new hardware and...

Posted: December 5, 2013, 4:56 PM

Blackboard Drop-in Sessions

Got Questions? We Have Answers!

In anticipation of faculty support needs associated with the coming term and Blackboard upgrades,  DoIT will be offering additional weekly drop-in hours beginning Monday, December 9th. A DoIT...

Posted: December 5, 2013, 3:27 PM

Reminder: Bb Upgrade Jan. 8-10, 2014

WT2014 Courses Now Available at bb-winter.umbc.edu

As previously announced, the Division of Information Technology (DoIT) will upgrade UMBC's production Blackboard system from January 8 to 10, 2014. Due to the disruption caused by the upgrade,...

Posted: December 5, 2013, 1:35 PM

WT2014 and SP2014 Bb Course Shells Created on 12/2

WT2014 Bb shells are located at http://bb-winter.umbc.edu

UMBC Blackboard (Bb) course shells for both SP2014 and WT2014 were created on December 2, 2013.  The course shells for SP2014 are located on the Bb production server at...

Posted: December 5, 2013, 11:26 AM

LDAP & Webadmin downtime on 11/22/2013

Hello all. On Friday, November 22nd starting at 2pm LDAP Master and Webadmin will be taken down for system maintenance.  During this time account creations and password changes will be...

Posted: November 21, 2013, 3:30 PM

Digital Storytelling on the iPad Workshop

On January 23 and 24 the New Media Studio and the Department of Media and Communications Studies will offer a two-day hands-on workshop exploring digital storytelling using the iPad.   The...

Posted: November 13, 2013, 9:51 AM

Phishing Scam Alert - Subject: IT Service Help Desk

UMBC would never ask "users are to verify there accounts."

A new phishing scam is threatening to deactivate email accounts. This email is not from UMBC. Do not click this link. Here's what's being received: "This E-mail is sent by the HelpDesk...

Posted: November 11, 2013, 12:48 PM

RT Downtime Notice for 12-14-2013

I wanted to reach out to this group and provide an update on some system upgrades scheduled for RT over the next 8 months or so. RT has been in place almost 5 years now running on the same...

Posted: November 11, 2013, 10:04 AM

Known Issue: UMBC Users Cannot Log Into Private iTunes U

Campus users have been unable to gain access

DoIT is reporting a known issue for campus users trying to access the private, UMBC-authenticated version of iTunes U, including links to associated Blackboard course sites. As of September 20,...

Posted: November 8, 2013, 10:10 AM

FY14 IT User Support: Q1 Review (July, Aug, Sept)

Summary & Drill-Down Reports Show RT, FAQ and Phone Trends

To help provide more timely review of key IT user support metrics throughout the year and not just at the end, DoIT has summarized the following first quarter data for FY14: RT (Request...

Posted: October 31, 2013, 1:13 PM