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DATE CHANGE-RT ticket system downtime notice for 12-19-2013

I apologize for any confusion created by the change from 12-14-2013 6am-2pm to 12-19-2013 6pm-9pm, however some logistical challenges have necessitated us to reschedule. The good news is that our...

Posted: December 11, 2013, 10:31 AM

DATE CHANGE - RT Downtime Notice for 12-19-2013

I apologize for the confusion but logistics have created a need to move the original date and time from 12-14-2014 6am-2pm to 12-19-2013 6pm-9pm. The database server will be updated the evening...

Posted: December 11, 2013, 10:08 AM

RT ticket system downtime notice for 12-14-2013

Request Tracker (RT) has been in place almost 5 years now running on the same hardware. Over the next 6 months DoIT will be upgrading the hardware and application staring with Phase 1 for the...

Posted: December 10, 2013, 2:24 PM

Reminder - RT Downtime Notice for 12-14-2013

This is a reminder that the database server will be updated the morning of December 14, 2013 starting at 6am with an anticipated completion by 2pm. A version of this new setup is available for...

Posted: December 10, 2013, 1:58 PM

DoIT Staff Recognized at 12/4 UMBC Service Awards

Costello (40 years) & Ostrove (30 years) Among 18 Honorees

At the 2013 UMBC Service Awards, 18 DoIT staff members were recognized for their years of service ranging from 5 years to 40 years. DoIT particularly appreciates the service of Joan Costello (40...

Posted: December 6, 2013, 9:43 PM

Skype Video Conference Room Established

Over the last year we have seen a number of academic and administrative departments begin to use Skype video conferencing service to interview candidates for positions at UMBC or graduate students...

Posted: December 6, 2013, 6:53 PM

No REX Student Data Load Tonight (12/6/2013)

Due to the maintenance on the Student Administration (SA) system tonight (12/6/2013) there will be no load of the student data in REX.  The student data in REX will be from today.  The load will...

Posted: December 6, 2013, 4:34 PM

Informal DoIT Drop-Ins to Focus on Web-based Technologies

Bring Your Own Device (BYOD) or Use Ours

Starting in January and subject to user demand, as well as support staff capacity, DoIT is going to experiment with offering regular, informal Drop-In consulting sessions that focus on one of the...

Posted: December 6, 2013, 2:31 PM

TSC Announces Winter Hours Starting 12/19/13

Fall hours at the Technology Support Center (TSC) will end on December 18th. Beginning on December 19th, the TSC will adjust it’s hours to fit with to the Library’s hours. These hours will last...

Posted: December 6, 2013, 1:51 PM

Microsoft XP Support Ends on April 1, 2014

DoIT is offering Departments Options for Upgrades

Microsoft is ending support for Windows XP and will no longer be releasing security updates as of April 1, 2014. Audit regulations require that all machines used for administrative or academic use...

Posted: December 5, 2013, 5:09 PM